Featured Agent is a Premium Feature that positions you as the go-to agent for properties in a specific district. You will get exclusive attention and branding on relevant search results for 30 days or more, through

  • Prominent Display of Your ‘Name Card’

    Limited to 5 slots per district! The ‘name card’ displays your profile photo, name, agency name, and a LINE button that is linked to your phone number, at the top of specific search results. It presents you as a credible agent to property seekers.

  • Guaranteed Top Listing Spots

    Each Featured Agent booking comes with two Featured Agent Listing spots, one for your Sale listing and the other for your Rent listing of that specific district. They will be pinned above all listing types on the specific search results. Your listings will secure more exposure now for 30 days or longer, without you doing any other action!

  • Enhanced Branding with “Featured Agent” Label

    Your listings that are pinned on the top listing spots will have the “Featured Agent” label over the extra-large cover photo and image carousel. Property seekers can identify your listings easily and associate them as genuine listings.

Featured Agent will be booked via AgentNet (Web), using Ad Credits.

Frequently Asked Questions

About ‘Name Card’

Where does the ‘Name Card’ lead to when property seekers click on it?

For Pro and Superstar package subscribers, it goes to your Agent Profile in DDproperty Agent Directory. For Beginner package subscribers, it will not be linked to any page since the package does not have access to the Agent Profile page.

How is the order of ‘Name Card’ display determined?

It is displayed randomly, without a specific order algorithm. It changes when you refresh the page.

Would my phone number be shown in the ‘Name Card’ if I don’t have a LINE account?

Yes, your phone number will be shown.

About Featured Agent Listing

How does a Featured Agent listing look like, when it appears above all listing types on the specific search results?

Your Featured Agent listing tile will

  • Be labelled exclusively with "Featured Agent"

  • Have an extra-large upsize on desktop image carousel and cover photo

  • Have your profile and contact details prominently displayed

  • Have a ‘property headline’ to highlight property’s unique selling point

  • Have a LINE Button on search results

featured-agenttage-realimage2-mag.png

How many Featured Agent listings can I activate?

One for Sale listing and one for Rent listing from the district that you’ve booked your Featured Agent slot in.

How can I select the Sale / Rent listing to be my Featured Agent listing?

You may select the listing through these steps:

  1. Click on “Featured Agent” tab on your AgentNet Dashboard

  2. Click on “Manage” on the district you have booked, followed by “Listing Priorty” tab

  3. Select the one for Sale listing and one for Rent listing on respective “Sale” and “Rent” tab, to be prioritised

Can I change the listing after activating my Featured Agent listing?

Yes, you can if it is within your Featured Agent slot booking period.

I don’t do property rental. Can I choose two Sale listings to be my Featured Agent listings?

No, you are unable to. Likewise, if you do not have Sale listings, you are unable to activate two Rent listings for your Featured Agent listings.

How long will my Featured Agent listing be ranked above all listing types?

It will be ranked above all listing types, for as long as your Featured Agent slot booking lasts.

How is the listing rank of my Featured Agent listing determined? Do I need to repost my Featured Agent listing to stay on top of the search results?

It is displayed randomly, without a specific listing rank algorithm. It changes when you refresh the page and reposting your Featured Agent does not affect the ranking.

If I have 5 listings for the same district, does this mean that all my 5 listings get the “Featured Agent” label?

No. Only the Featured Listings that you have prioritised get the “Featured Agent” label over the cover photo.

What are the differences between Featured Agent and the other products – Turbo and Boost?

About Featured Agent Booking

What are the types of Featured Agent available for booking?

Condo District Featured Agent will be released on 21 July 2022. The other types of Featured Agent will be rolled out based on this schedule:

How can I book a Featured Agent slot?

Featured Agent slot is booked using Ad Credits, through AgentNet (web).

  1. Select the Featured Agent tab on the top navigation bar of your AgentNet Dashboard

  2. Search for any Condo District, or browse from the different District tiles

  3. If slots are available, you can simply click on Book Now

Refer here for more information on how to Book, Reserve, or Extend Featured Agent slots. You can also learn about staying notified on-the-go when a slot is available for booking!

How many Ad Credits do I need to book a Featured Agent slot?
The number of Ad Credits needed to Book, Reserve, or Extend a Featured Agent slot is displayed in each district tile. The credit quantity varies according to the district and duration selected.

To know how many Ad Credits are required for a Featured Agent slot, you can simply:

  1. Click on the Featured Agent tab on your AgentNet Dashboard

  2. Search for any Condo District

  3. The Ad Credits required to book a minimum of 30 days will be displayed on each tile

Can I use cash to book Featured Agent slots?

You can only book Featured Agent slots using Ad Credits. It is part of your agent package subscription entitlement. If you have finished using your Ad Credits, you can purchase more through your Account Manager or simply contact us at 02-204-9555.

Can a Corporate package subscriber book Featured Agent?

Yes, you can do so via AgentNet (web).

How long can I book a Featured Agent slot for?
You will be able to book a Featured Agent slot for a duration of 30, 90, or 180 days each time using Ad Credits.
You will also be able to extend the duration of your booking thereafter.
Refer here for more information on how to Book and/or Extend your Featured Agent slots.

I want to cancel my active Featured Agent slot. Can I get a refund of my Ad Credits or change my Featured Agent slot?

No. You will be unable to get a refund of Ad Credits or make any changes to the type of Featured Agent slot upon confirmation. Your Featured Agent slot will continue to be booked to the end date of your selected duration. You could still leverage on the two guaranteed top listing spots you have, to prioritise other listings for greater listing exposure.

With the increased flexibility of Featured Agent booking at a minimum of just 30 days, we advise that you select and curate your Featured Agent bookings according to your needs. You will be able to conveniently extend the duration of your booking accordingly as and when it supports your business demands.

Can I choose the activation date of my Featured Agent slot?

Any booked Featured Agent slot will start at 00:00hrs of the coming day. E.g., Agent A booked a Featured Agent slot on 03 Jul 2022, 15:30hrs. The booking will start on 04 Jul 2022, 00:00hrs.

For any reserved Featured Agent slot, the booking will start at 00:00hrs of the next earliest available slot up to 5 days ahead. The date will be automatically indicated when you are reserving a slot. E.g., Agent B reserved a Featured Agent slot on 03 Jul 2022, 15:30hrs. The next available slot is shown as 08 Jul 2022. The booking will start on 08 Jul 2022, 00:00hrs.

Refer here for more information on how to Book and Reserve a Featured Agent slot.

How can I check the status of my active Featured Agent bookings?
You can easily check the status of your active Featured Agent bookings on AgentNet Web.

  1. Click on the Featured Agent tab on the top navigation bar of your AgentNet Web dashboard

  2. Click on the Active tab

What does "Active Agents" mean?

This is the total number of agents who have an active Condo listing in the district.

What does "Active Listings" mean?

This is the total number of active Condo listings in the district.

Should you have any questions or concerns, please reach out to our Customer Service at cs-th@ddproperty.com

Alternatively, you can start a ‘live’ chat via the red button on the bottom-right of your AgentNet desktop page or call them at (+66) 02-204-9555. (Mondays to Fridays, 9AM to 6PM)

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