Not to worry if you’ve forgotten your DDproperty account’s password.

Here are the steps to reset your password:

  1. Click on 'Forgot password'

  2. Key in your email address and security code (as shown in the box)

A new password will be sent to your email inbox. Look out for an email with a subject tittle: – New Password

Note: Check your spam/junk folder if you don't see the email in your inbox

Use the temporary password to sign in to AgentNet, and you can update your password in your account settings after that.

For general enquiries, please reach out to our Customer Service at the following:  

  • Phone: 02-204-9555 (Mon - Fri 09:00 – 18:00 hrs., closed on Public Holiday)  

  • Email:

  • Live Chat: Click on the red button on the bottom-right of your AgentNet desktop page  

Other recommended articles:

AgentNet Training

Log in to AgentNet

Update Your Password

Update Your Public Profile

Change Your Email Subscriptions

Manage Your Messages

Did this answer your question?