"Boost" enables agents to differentiate their high-quality listings on DDProperty, which enhances the experience of property seekers, in turn delivering better value to agents like you.
Now, you are able to Boost your listing for multiple weeks.
You will be given an option to choose "Auto-Boost" when you go through the Boost booking flow.
Refer to "How to Boost a listing?" for a step by step guide.
If you select the " Auto-Boost " option, the checkbox will be ticked and Continuous Boost for your chosen listing will be activated
Your listing will be auto re-boosted and Ad Credits will be deducted 7 Days (168 hours) after your listing's first boost.
How would the Ad Credits be deducted from my account?
Ad Credits will be deducted every 7 days when the listing is re-Boosted.
Would my Ad Credits be deducted if I activate and deactivate Auto Boost on the same day?
If you’ve activated ‘Auto-Boost’ on your Boost expiry date, Ad Credits will be deducted even if you deactivate ‘Auto-Boost’ on the same day.
If you’ve activated ‘Auto-Boost’ before your Boost expiry date, Ad Credits will not be deducted even if you deactivate ‘Auto-Boost’ on the same day.
What if I do not have enough Ad Credits during my 'Auto-Boost' period?
'Auto-Boost' will pause if you do not have enough Ad Credits for the listing to be re-Boosted.
Would my ‘Auto-Boost’ resume automatically after i have topped up my credits?
To activate ‘Auto-Boost’ for your listing again, you need to check the ‘Auto-Boost’ box via AgentNet.
Can I cancel my 'Auto-Boost'?
Yes, you will have the option to cancel ‘Auto-Boost’ from your listing management page. Click on ‘Edit’ button next to your Boosted listing and unclick the checkbox. 'Auto-Boost' to disabled this function.
However, this is taking effective next re-Boost cycle i.e. 7 days from the last Boost.
I have already an active Boost listing. Can I activate 'Auto-Boost'?
Yes, you can activate ‘Auto-Boost’ from the listing management page. Click on the ‘Edit’ button next to your Boosted listing and tick the checkbox.
Can I repost my listings while I have ‘Auto-Boost’ activated?
Yes, you can.
What happens if my listing expires while I have ‘Auto-Boost’ activated?
This question is not applicable as your listing expiry date will be extended by another 90 days whenever your listing is re-Boosted every 7 days.
Should you have any questions or concerns, please reach out to our Customer Service at email@example.com
Alternatively, you can start a ‘live’ chat via the red button on the bottom-right of your AgentNet desktop page or call them at (+66) 02-204-9555. (Mondays to Fridays, 9AM to 6PM)